If you want your company to have the clearest, most efficient and structured workflow possible, you need work processes and workflows. Why process optimization makes sense and what to look out for in the process.
Process optimization is there to analyze and document workflows, uncover weak points and optimize the workflow. In addition, higher quality and cost savings are the goal. We now work our way through the process from top to bottom and start with the definition.
To answer this question, we need to start at the top with the structure.
The whole construct is called a business process. This is used to achieve a business goal. It is the generic term and is made up of two levels:
The process is basically a sequence of activities or actions that has a predefined starting point and an end goal, such as the creation of a document.
Um einen einzelnen Prozess zu bearbeiten und abzuschliessen, braucht es unterschiedliche Aktivitäten, die meist von unterschiedlichen Mitarbeitern durchgeführt wird, wie etwa der Informationsbeschaffung für die Erstellung des Dokuments.
The workflow is the automation of the above-mentioned process. The activities are broken down to the smallest steps, which determine, for example, who has to do what by when with which tools so that the process can be completed.
Once a workflow has been created in the system, it takes over the majority of the originally time-consuming tasks from individual employees. Work steps that required communication and coordination between different departments are now automated and ensure that you have time again for more important things.
Let's take an example from recruiting. A job is advertised, followed by applications and interviews. The complete procedure that follows is basically always the same, only the protagonists change. To what extent can this be made more efficient?
The process so far might look something like this:
An automated workflow designed with HR software, for example, is much more efficient and shorter.
By creating it in the system, the candidate is already fed in and can now be created as a digital personnel file. The entire message history and the documents from the recruiting process are still visible here. Through the recruiting workflow, the next workflow for onboarding can be started right away and different steps can run in parallel.
Recruiting by jacando has already automated these processes and leaves you more time for the really important things.
Are you interested in how you can further bring efficiency to your operations and thus achieve greater profitability? Take a look here: